On Thursday July 18th Ticketsauce hosted a marketing webinar with the leading event marketing platform, FanIQ. The goal was to discuss industry trends, what is currently driving success for event marketers and how FanIQ helps their clients sell more tickets across key platforms like Meta, Snap, TikTok and Pinterest.
These were the handful of things that stuck out the most to us but there were many more tips, insights and creative strategies that were discussed. You'll have to watch for yourself and see what may inspire you. Also see a summarized transcript below the video.
Welcome everyone to our first webinar featuring Fan IQ. This session will focus on marketing, and we're excited to kick things off. We've been planning this for a while, and it's great to see it come to fruition.
Today, we have Jesse and Drew from Fan IQ. I've known them for a few months and am incredibly impressed with their comprehensive approach to campaigns, from initial relationships and onboarding to custom creatives and ad buying, all the way through to detailed reporting. Their thoroughness and quality are exceptional, and I'm thrilled to have Jesse here to share more about their methods.
Fan IQ already works with a few of our Ticketsauce customers, making them familiar with our system, which is crucial for effective marketing and attribution. This webinar will give our clients insights into what makes Fan IQ different and provide tips, ideas, and inspiration. Jesse will cover several topics, and we encourage a conversational atmosphere. Feel free to unmute or drop comments with questions at any point.
Once Jesse covers his agenda, we'll move into a Q&A session, offering an excellent opportunity to ask any burning questions. Without further ado, I'll hand it over to Jesse.
Thank you, Dusty, and welcome everyone. I'm excited to start with some industry background and our perspective on the evolving landscape. In our 10 years of experience, we've seen a shift from web-based solutions focused on banner ads to social media solutions. About six years ago, we fully committed to paid social, which has consistently outperformed other mediums, especially as social became more mobile-centric.
We've moved from a one-to-many advertising model to what we call many-to-one, meaning brands now tell their story in the context of individual user interests. This shift requires more creative content, segmentation, and analysis. Understanding which audiences engage and convert is critical. We focus on creating tailored content for different audiences and platforms, emphasizing the importance of engaging users with relevant content.
Our primary platforms are Meta (Instagram and Facebook), Pinterest, Snapchat, and TikTok. Each has unique user bases and engagement strategies. For example, TikTok, initially focused on younger users, now resembles a broader market. Snapchat remains the youngest and is a true social network, whereas Instagram and TikTok are becoming more like broadcast mediums.
Our content strategy includes three types:
Here’s a breakdown of some of our successful campaigns:
Identifying and targeting the right audience is crucial. We use a mix of known fans and new potential fans, focusing on interests beyond the obvious. For example, targeting lifestyle interests like beauty, fashion, or family-focused events helps us reach new fans effectively.
One of the unique aspects of our service is helping clients generate creative content. Many agencies require clients to bring their own creative, but we actively assist in creating tailored content. We use existing footage, influencers, and user-generated content to create a variety of engaging materials. This approach ensures that our partners can effectively communicate with different audience segments.
We provide real-time dashboards for comprehensive campaign insights, covering spend, revenue, audience performance, and creative effectiveness. This transparency allows us to make data-driven adjustments quickly. The goal is to ensure all efforts are directed toward achieving the highest return on ad spend (ROAS) and optimizing the cost per acquisition (CPA).
Maintaining engagement without appearing spammy is vital. We aim to show ads only when relevant and avoid repetitive content. Authentic, lifestyle-focused content performs best, ensuring it resonates with the audience.
Thank you, Jesse, Drew, and Tony, for sharing your expertise. This session has been incredibly informative. We'll follow up with the recording and contact information for further inquiries. Stay tuned for more webinars on various topics to help you drive efficiencies and success in your events.
Thank you, everyone, for joining. Have a great day!
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